One of the most common complaints among tenants is noise. As a landlord you have to address this issue and do what you can to resolve this. Denver rental management suggests that prior to leasing a property, ascertain that the walls are thick enough to muffle external sources of noise and the noise among units that share a common wall.
Listen to the complaint
Listen to what the tenants has to say. Discern if the complaint is valid or if the tenants is being too sensitive about an isolated incident. Bear in mind to notify the noisy tenant that a complaint has been filed against him. Assure the tenant who filed the complaint that the issue is being addressed.
Severity of the noise complaint
Does the tenant always blast loud music at night or was it just a one time event? By determining the severity of the complaint, you will be able to know how to handle the complaint. Will a simple warning suffice or do drastic measures have to be taken?
When the noise problem persists
Remind the tenant of the house rules. Review the lease policies about quiet hours and noise violations. Failure to follow rules will result in eviction and penalties. Always include quiet hours and noise violations as part of your lease.
External sources of noise
If the source of the noise is external, such as the rowdy college kids who reside in the house across the street. Encourage your tenants to talk to the culprit. Sometimes, people do not realize that their actions affect other people. In the event that the culprit continues to be noisy even after talking to him, identify whether he is breaking any local ordinances. If he broke some laws, you can inform the law enforcers. They will be able to handle the situation better than you and your tenant.